Emirates has launched its Emirates World store in Egypt, further expanding its enhanced retail concept designed to elevate customer experience with product showcases, cutting-edge technology, and expert consultation.
Located in the prestigious 5A WaterWay complex in Cairo, the store was inaugurated by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer, alongside Adil Al Ghaith, Senior Vice President of Commercial Operations for the Central Region. The ceremony was attended by Mariam Al Kaabi, UAE Ambassador to Egypt, Montaser Mana, Egypt’s Deputy Minister of Civil Aviation, and Amr Kady, CEO of the Egyptian Tourism Authority, along with other guests, business partners, and media representatives.
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Strengthening Emirates' Presence in Egypt
During the event, Adnan Kazim emphasized the significance of this opening as part of Emirates’ 40th anniversary celebrations:
"Egypt was one of Emirates’ first five destinations when we launched operations, and we are proud to strengthen our offerings with the opening of Emirates World in Cairo," said Kazim.
He also highlighted that Emirates' global retail strategy aligns with its Fly Better promise, delivering top-tier customer service through efficient technologies, interactive displays, and expert guidance. The airline plans to further expand the Emirates World concept across Africa and other regions.
A Premium Experience for Travelers
Covering 332 square meters, Emirates World Cairo brings the airline’s services closer to local travelers. Its interior design—featuring light tones and a lounge-style ambiance—reflects the aesthetics of the Emirates onboard experience.
Among its standout features are a life-size replica of the iconic A380 Onboard Lounge and a First Class Suite.
Nine customer service counters, manned by expert travel consultants, offer itinerary planning, booking, and ticketing services. Additionally, innovative technology, such as a selfie mirror, allows visitors to take photos with backdrops of iconic destinations, inspiring future travel. Self-service kiosks further enhance efficiency by reducing wait times.
Egypt: A Key Partner for Emirates
Since its first flight to Cairo in 1986, when Emirates was less than a year old, the airline has transported over 10.6 million passengers on the route. Today, Emirates operates four daily flights to the Egyptian capital.
The airline has also expanded its global reach, offering passengers access to 1,700 additional destinations worldwide.
Furthermore, Emirates actively contributes to job creation, employing more than 920 Egyptian cabin crew members, who bring the country’s renowned hospitality and culture to international travelers.
AUTOR
Corresponsal de Prensa de Colombia, Centroamérica y el Caribe. Escribo sobre aviones y música, creo contenido digital en redes y capturo cuanto avión se me cruce en el cielo o en la tierra.
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